Terms & Conditions of Use


Company statement

The terms and conditions are created for the purpose of protecting the customer and the supplier, (Tasman Cleaning Supplies) in the event of any dispute or claim. The terms and conditions apply to all purchases made from Tasman Cleaning Supplies.

Delivery and orders
Orders placed through this web site will be subject to confirmation and acceptance by Tasman Cleaning Supplies. Delivery will be fast and reliable to customers, however delivery times are estimates only and delays may occur. Tasman Cleaning Supplies will not be liable for delays in delivery. The goods will be at the customers risk at the point of delivery, the customer on delivery will check the quantity delivered and the quality of the goods. If the goods are damaged or defective, then the customer has 5 days to give written notice. Failing to do so, the goods will be deemed to be in good condition and accepted by the customer.

Any person at the delivery address will be presumed by Tasman Cleaning Supplies to be authorised to receive the goods and must be 18 years of age or older. If the person at the delivery address is not old enough to receive the goods and cannot provide proof of age or there is no one at the delivery address, Tasman Cleaning supplies may refuse to deliver the goods and charge an additional delivery fee to redeliver. The delivery docket must be signed by the person receiving the goods as proof of delivery.

Tasman Cleaning Supplies will make every effort to contact the customer if there is no person at the delivery address and or if product supply has been delayed past the suggested delivery time of five working days.

For further information on deliveries please see Shipping and Returns.

The price for the relevant goods quoted by Tasman Cleaning supplies, plus the delivery fee as specified on the web site at the time of placing the order. Payment options are available at the final transaction point.

Your account
You must agree to take responsibility for the safe keeping of your user name and password. Tasman Cleaning Supplies will not be liable if your password is used by any unauthorised person. You agree to release and indemnify Tasman Cleaning Supplies from any misuse of your pass word or user name.

Graphics and Images
All images on the web site are up to date, however we recommend that you read the labels carefully and also view the product information sheets (PIS) and the material safety data sheets (MSD). If the product information or material safety data cannot be down loaded or accessed, then the customer should contact Tasman Cleaning Supplies.

Errors and Omissions in product
At Tasman Cleaning supplies every effort is made to supply product at competitive prices and give accurate product information, however because market conditions can change rapidly beyond our control, (changes to pricing by our suppliers, deleted product lines and changes to product specification) we cannot be held liable for what we cannot control. If an error has been made in our supply of product by quantity or description, then Tasman Cleaning Supplies will either reclaim the product, provide the correct product or refund the purchase price in full.

Changes to terms and Conditions
Owing to changes beyond the Control of Tasman Cleaning Supplies, changes to the terms and conditions may be made without notice, it is the responsibility of the customer to read the terms and conditions each time an order is placed.

Tasman Cleaning Supplies shall not be held responsible or liable to you, the customer, for any loss of business, contracts or financial loss, direct or consequential what so ever.
Any claim will be limited to the cost of the product purchased by the customer.
All Tasman Cleaning Supplies internet sales will be made in Tasmania only and no other states of Australia. All disputes will be brought before state or federal courts held in Tasmania.

Cancellation Policy
If our customer needs to cancel an order for any reason, then this needs to be requested by sending an email to orders@tasmancleaningsupplies.com.au or by phoning 03 6272 5032 before the goods have left our warehouse with no cancellation fee. If the order has left our warehouse, then a charge may be made to cover the cost of return by courier.

Last Updated 15/4/2016